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Privacy Policy

This policy governs how we gather, share and store your data. Please contact us with any questions.

Effective Date: 3/31/2026

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1. Introduction

 

We respect your privacy and are committed to protecting it. This policy explains how we collect, use, and safeguard personal information when you visit our website or use our social media services. 

 

2. Information We Collect

 

We collect various categories of information to provide and improve our services: 

  • Identifiers: Name, email address, phone number, and physical address.

  • Commercial Information: Records of services purchased and payment details (processed via secure third-party providers).

  • Internet Activity: IP address, browser type, and interaction with our website, collected via cookies and tracking pixels.

  • Sensitive Information: If you provide account credentials for social media platforms, these are treated as sensitive personal information. 

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3. Legal Basis for Processing (GDPR)

 

If you are in the European Economic Area (EEA), we process your data under the following legal bases:

  • Contractual Necessity: To perform the services you have hired us for.

  • Consent: When you opt-in to marketing or use non-essential cookies.

  • Legitimate Interests: For website security, fraud prevention, and improving our internal business operations. 

 

4. Your Rights & Choices

 

Depending on your location, you have the following rights regarding your data:

  • Right to Access & Portability: You can request a copy of the data we hold about you in a usable format. Note: Under 2026 California law, the previous 12-month limit for data access has been removed; you may request all data collected since January 1, 2022.

  • Right to Delete: You may request that we erase your personal information, subject to legal retention requirements.

  • Right to Correct: You can ask us to update inaccurate or incomplete information.

  • Right to Opt-Out (CCPA): You can opt-out of the "sale" or "sharing" of your data for targeted advertising.

  • Right to Withdraw Consent (GDPR): You can revoke consent for marketing at any time. 

 

5. Data Retention

 

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Client Data: Retained for the duration of our service agreement plus 5 years for tax and legal compliance.

  • Marketing Data: Retained until you withdraw consent or for 5 years of inactivity. 

 

6. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers who assist our operations, such as:

  • Cloud Hosting: (e.g., AWS, Google Cloud).

  • Payment Processors: (e.g., Stripe, PayPal).

  • Analytics: (e.g., Google Analytics). 

 

7. International Data Transfers

 

If we transfer your data outside the EEA or UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission. 

 

8. Security

 

We implement technical and organizational measures—including encryption and multi-factor authentication—to protect your data. However, no method of electronic storage is 100% secure. 

 

9. Contact Information

 

For any privacy-related requests or questions, please contact our Data Privacy Point of Contact:

 

Mailing Address: 3731 Eastbourne, Troy, MI 48084

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